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How to Start Service with Grant County PUD:
To establish service at a new residence, contact the
Customer Call Center at (509) 766-2505 or 1-800-422-3199
(Washington State only). There is a $10 Account Service
Fee for transferring service into your name, which will
be added to your first billing.
New customers are required to pay a $150 deposit prior
to the effective date of service. The PUD may waive
this deposit at its discretion upon receipt of an acceptable
letter of credit from another utility confirming your
good credit. If you previously had service with Grant
County PUD and established a satisfactory credit history,
the deposit may also be waived. Existing accounts are
subject to deposits based on credit activity.
Starting Electrical Service
Q. Who do I contact to obtain information about
establishing service as a new customer or to ask questions
about service if I am an existing customer?
A. Prospective and existing customers
should call the nearest Grant County PUD local office
or contact Grant
County PUD Customer Care
Q. What is the cost to have an existing service
transferred into my name?
A. $10.00, which will appear on your
first billing.
Q. Is there a connection charge for service?
A. No, if the connection is requested
to be completed during the hours of 8:00 a.m. and 5:00
p.m. on weekdays. However, if the connection is needed
outside of normal work hours, there is a charge of $150.00
Q. Is there a service charge for the return of a
non-sufficient funds check?
A. Yes, any returned check from your
bank will be assessed a charge of $20.00.
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