Medically Sensitive Accounts

Medically Sensitive Notification

Please contact us if anyone in your household is dependent upon electrically-powered life support equipment.

What you need to know

• In the event of a scheduled outage, we will make a reasonable attempt to contact our customers with known life support equipment ahead of time so they know the date, time and length of the planned outage.
  
  
• Grant PUD is unable to guarantee constant or continuous electrical service.
    
• Customers with medical needs should make preparations in advance for power outages due to storms or other causes.
  
  
• Participation in the program does not mean that power will not be disconnected for nonpayment or interrupted due to an unplanned outage.